#Our branches For many installers, the branch lies at the heart of Rexel’s local services. The Group’s 2,000 branches in 26 countries offer more than 4,000 immediately available products, as well as full professional assistance including recommendations, advice, and training. In addition to this network of branches, 16,000 sales representatives, including 8,000 in outside sales, assist electricians all the way to their work sites. This network of branches is constantly adapting to market changes. In 2017, 17 new branches and 18 counters opened in the United States, primarily in California, at a pace that will continue over the coming years. In Europe, the branch offering has been extended to include new specialties such as multienergy and smart objects.

The Group’s branches are regularly modernized in order to offer customers better service and greater accessibility. In this way, in France, around 20 branches have been entirely remodeled to provide a full range of services. Furthermore, branch opening hours around the world are being extended for improved accessibility. All of Finland’s branches are now open 24 hours a day, 7 days a week. In Belgium, 31 branches offer their customers the option of picking up their orders at any time of the day or night, thanks to parcel lockers protected by access code in which their purchases are temporarily stored. In Sweden, 12 branches are fully automated and always open: customers use a mobile app to pay for their purchases. In 62 other branches, they can save time by using self-checkout.